Terms & Conditions

Introduction

These Terms & Conditions govern your access to and use of our email marketing platform. By creating an account or using our services, you agree to these terms. If you do not agree, please discontinue using our website.

Eligibility

• Be at least 18 years old

• Provide accurate and complete account information

• Comply with all applicable laws and regulations

Account Responsibilities

You are responsible for:

• Keeping your login information confidential

• All activities performed under your account

• Ensuring your content complies with our policies

  If unauthorized access occurs, notify us immediately.

Email Sending & Compliance

By using our platform, you agree to comply with applicable email marketing laws and regulations, including the CAN-SPAM Act, GDPR where applicable, and any relevant local regulations. You are responsible for ensuring that every subscriber on your list has provided proper, verifiable consent to receive communications from you.

Account Responsibilities

You agree not to use our platform to:

• Send spam, fraudulent, or misleading emails

• Upload harmful content, viruses, or malicious code

• Violate copyright, trademarks, or intellectual property rights

• Use purchased or scraped email lists

• Engage in harassment, abuse, or illegal activity How We Protect Your Data

Failure to follow these rules may result in account suspension or termination.

Payment & Billing

All fees must be paid according to the plan you select at checkout. Payments are non-refundable unless explicitly stated otherwise. We reserve the right to update pricing with prior notice, and late or failed payments may result in temporary service interruption or restricted access until the issue is resolved.

Service Availability

While we aim to provide reliable and uninterrupted service, we do not guarantee 100% uptime, error-free operation, or continuous access. Scheduled maintenance, updates, or unexpected technical issues may occasionally impact availability, and by using the platform, you acknowledge and accept this reality of modern software.

Email Sending & Compliance

We may suspend or terminate your account if you violate these Terms, engage in fraudulent or harmful activities, or if payment issues remain unresolved. You may close your account at any time, but we reserve the right to take appropriate action to protect the platform, its users, and our services.

Limitation of Liability

We are not responsible for:

• Loss of revenue

• Account misuse

• Third-party service issues

• Data loss due to external factors

• Email delivery failures

  Use of the platform is at your own risk.

Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Modified” date. Continued use of our services means you accept these changes.

Governing Law

These Terms are governed by the laws of your region, without regard to conflict of law principles.

Contact Us

If you have any questions about this Privacy Policy, reach out to us at:
Email: support@castly.com
Phone: +332 457 4322
Address: San Francisco, CA 94105, United States